This course is designed to introduce graduate students to leadership and management, focusing on effective strategies for creating a productive work environment through techniques such as conflict resolution, building collaborative teams and leading change and improvement. Issues of measuring, managing and improving the quality of health care will also be addressed. Current national efforts in performance measures in public health (the quadruple aim) are discussed. Case studies taken from public health departments and other settings will be used to master problem solving skills, engage in quality improvement processes, and present findings to an audience using audiovisual technology.
Doctoral students register for the CPH 628 section.