Available Services, Help, and How-To’s
Find out more and get help with PSU information technology from PSU’s Office of Information Technology (OIT).
- PSU’s OIT Service Catalog: Descriptions and FAQs for Information Technology Services at PSU.
- Contact The PSU Help Center on this page or at 503-725-4357 for one-on-one help with systems and services,
Find out more and get help with OHSU information technology from OHSU’s Information Technology Group (ITG).
- OHSU’s ITG Online Help and How-To’s (Wiki)
- Contact the OHSU Help Desk at 503-494-2222 for one-on-one help with systems and services.
School of Public Health graduate students receive network credentials from both OHSU and PSU. Network credentials grant students their ohsu.edu and pdx.edu email addresses, and permit access technological services and support at both universities.
OHSU’s Information Technology Group (ITG) generates and maintains OHSU network accounts and access. To maintain OHSU network access, students must complete Information Privacy and Security Essentials training annually, even when on leave of absence, in the field, or not otherwise using OHSU resources. The training course is available in OHSU’s online learning management system, Compass. Students who do not complete the annual training will lose access to the OHSU network. Students’ network access expires 24 hours after graduation date, except that email access continues for 90 days after graduation date.
- Contact the OHSU Help Desk at 503-494-2222
- ITG Help and How To
PSU’s Office of Information Technology (OIT) oversees students’ PSU ODIN accounts, in partnership with the PSU Registrar’s Office. Your PSU ODIN account will remain active as long as you are attending or working at PSU. After the end of your last term as a student or your last day of employment, your account will no longer be considered active. Student accounts have a grace period before being disabled. For more information about account expiration and grace periods, see the Odin Account Standard.
Two-Factor Authentication (Duo)
Both OHSU and PSU employ two-factor authentication, via the Duo app, to provide extra login security for some services, such as the PSU Virtual Private Network (VPN) or OHSU’s webmail. In order to access these systems, you’ll combine your login information with a secondary credential delivered through your phone or tablet. This prevents anyone else from signing in, even if they know your password.
School of Public Health graduate students have email accounts at both OHSU and PSU. Students must check both accounts regularly; these are the only email addresses the universities and School will use to communicate with you.
Email is accessible via the web from within university networks or through internet. Duo two-step authentication is required for accessing OHSU or PSU email outside the corresponding network.
Tips for Managing Your Email Accounts
You may link your OHSU and PSU email accounts by auto-forwarding your PSU email to your OHSU account. Because of OHSU’s security settings, it is not possible to auto-forward your OHSU email to your PSU account.
PSU uses Google/Gmail for email services. You can sync components of your Google account at PSU (Mail, Contacts, Calendars) with your devices, or you can install the Gmail, Calendar, and Drive apps from the app store. More info is here: https://portlandstate.atlassian.net/servicedesk/customer/portal/2/article/44711980
If you wish to access your OHSU email from your mobile device, such as a smartphone or tablet, it first must be enrolled in a mobile device management system.
Follow the instructions here:
- Use Boxer for OHSU Email, Calendars and Contacts on Apple iOS Devices
- Use Boxer for OHSU Email, Calendars and Contacts on Android Devices
- ITG’s mobile device management FAQ
Student Information Systems
OHSU and PSU each have secure online information systems where students can register for classes, view and pay student bills, sign up for direct deposit, update contact information, manage and accept financial aid awards, and order official transcripts.
OHSU’s information system called “Student Self-Service” or the Student Information System (SIS).
To access SIS, go to www.ohsu.edu/education/student-self-service. Click on the Student Self-Service button and enter your OHSU login credentials.
PSU’s information system is called Banweb.
To access Banweb, go to banweb.pdx.edu, and enter your PSU login credentials.
Online Course Management Systems (Sakai and D2L)
Sakai is OHSU’s online course management system, supporting courses hosted by OHSU. Students use their OHSU credentials to log in to Sakai.
Desire to Learn (D2L) is PSU’s online course management system, supporting courses hosted by PSU. Students use their PSU credentials to log in to D2L.