Join a small and social justice-oriented team environment! Rose Haven has provided over 25 years of compassionate service as the only day shelter for women, children and gender expansive people. We are a femme-centered, gender-specific community that serves those most impacted by gender oppression. Our holistic approach includes meeting essential needs such as food, clothing, showers, laundry, and safety while bolstering long term empowerment through emotional support, wellness activities, and connection to resources and community. We offer low-barrier services in a trauma-informed space to guests who trust us as we value their relationships with our community of staff, interns and volunteers.

The Intake Advocate Internship learning opportunities are primarily focused on the Intake Process with new guests at Rose Haven and Advocacy.

The Progression of the Internship Learning Plan would entail:

• Program Support: Interns spend time in the various program areas in order to build understanding of the agency and build rapport with community members. This could include shifts at Guests Services (guest check-in and phone support), Hospitality (supply distribution), Wellness (showers), and the Shop (clothing distribution and donation support).
• Shadowing: Interns join intake interview meetings to observe the screening and assessment process.
• Providing Tours: Interns provide new guests with tours of the community space and services.
• Intake Interviews:
  • Screening guests for eligibility
  • Registering adults and their minor children as guests
  • Assessing needs and ability to participate in the community
  • Educating guests about the services offered, scheduling, and logistics.
  • Reviewing the Community Agreements with guests as co-creators of our safe and respectful community
• Record Keeping: Register guest information, interview notes, and communicate pertinent observations to staff members.
• Shadowing Advocacy: Training with the Advocacy team to hold one-on-one meetings with guests focused on community resources, emotional support, and financial assistance. Advocacy is on a drop-in basis, with some clients coming once and others returning more often. Advocates do not carry a caseload.
• Basic Advocacy: Connecting guests with resources such as assistance with IDs and night shelter referrals.

Expectations:

• At least 2 years completed of undergraduate education in a Behavioral Sciences education (Social Work, Psychology, etc.) This position is for a 3rd or 4th year undergraduate or a graduate level student.
• Support of the mission, values, principles and community agreements of Rose Haven.
• Demonstration of cultural humility toward diversity of human experience including race, religion, ethnicity, mental and physical abilities, sexual orientation, gender identity, age, education and cultural heritage.
• Maintain a professional level of performance, demeanor and appearance at all times.
• Model positive behavior, lead by example, and remain calm when responding to guests in crisis.

Qualifications (preferred):

• You’re best suited to be in this role if your identities and/or lived experience reflects the diversity of the people we serve. Candidates with lived experience related to being a person of color, LGBTQ2IA+, having a disability, experiencing housing insecurity, or being part of a marginalized community are encouraged to apply.
• Bilingual (American Sign Language, Spanish, Russian, and Chinese language skills are particularly valued).

Compensation:

$2560 living stipend for a 10 week internship

Work Space Accessibility:

Rose Haven operates services on the main floor. Entrances vary from 0-3 stairs, with one staircase between the main floor and basement (where guest supplies are stored). Noise level in the building often fluctuates with direct service delivery. Lifting of 0-30 pounds and moving supplies or furniture may occasionally be requested. Parking pass provided.

How to Apply:

Please submit a resume and thoughtful cover letter to jalmroth@rosehaven.org with the subject “Intake Advocate Intern.” Resume review will begin immediately and end when the position is filled. No phone calls, please. Staff will reach out directly if interested in further assessing your fit for the position.