Kinship House is actively seeking a part-time (.5 FTE) Quality Assurance Coordinator to join our team of committed, dynamic individuals!

Kinship House is a regional non-profit outpatient mental health provider addressing the mental health needs of the most vulnerable children in our local child welfare system.

Mission Statement: Kinship House provides therapy and advocacy for children experiencing foster care and adoption. We support them as they work through trauma, connect with safe adults, and build stable futures.

Kinship House offers our employees a positive, supportive work environment that includes:

• Respect for work-life balance with flexibility in managing your daily schedule
• An emphasis on teamwork, leadership, and collaboration at all levels
• An organizational culture that places a high emphasis on equity, diversity, and inclusion
• Generous PTO program
• Team commitment to helping children & families
• 28 years of program success

Position Overview:

The Quality Assurance Coordinator at Kinship House works closely with the Clinical Director, as this position’s primary focus is developing, coordinating and managing quality assurance/utilization and regulatory compliance functions for the clinical team. The Quality Assurance Coordinator will provide administrative support to the Clinical Director and other clinical team members as assigned.

Duties/Responsibilities:

• Manage ongoing Quality Assurance with oversight from the Clinical Director, including the co-facilitation of triannual quality assurance reviews of clinical charts
• Engage in proactive, regular review of internal systems to identify opportunities for improvement
• Lead coordinator for site certification through OHA
• In collaboration with the Clinical Director, monitors and ensures program service quality through:
• Gathering and assessing client demographics and outcome data (MOTS, ACORN, etc.)
• Ongoing review of current clinical documentation forms and subsequent updating as needed
• Inventory and update assessment tools in collaboration with the Clinical Director
• Maintain an understanding of clinical record guidelines and support the maintenance of accurate records, files, and program forms
• Adhere to HIPAA & APA Code of Ethics Requirements
• Attends internal/external meetings as required/needed
• Provides administrative support as needed to the Clinical Director and back up support to Intake Coordinator, including cross training on intake assignment process
• Perform other duties as assigned

Required Skills/Abilities:

• Willingness to complete special assignments as needed
• Ability to work both collaboratively and independently
• Ability to handle multiple projects simultaneously
• Strong verbal & written communication skills
• Strong organizational skills & ability to track and meet deadlines
• Sound independent judgment & collaboration skills

Preferred Skills/Abilities:

• Familiarity with OARS, HIPAA, APA Code of Ethics
• Familiarity with Medicaid documentation
• Knowledge of typical procedures and workflows in a community mental health setting
• Systems understanding of foster-care, adoption, reunification and other child welfare and related court practices

Education and Experience:

• A Qualified Mental Health Associate is preferred (QMHA).
• Two years’ experience in administrative coordination in a healthcare setting is preferred
• Proficiency in computer hardware and software at a level to effectively perform the job functions including intermediate database skills
• Ability to interpret the OARs and other regulatory mandates

How to Apply

Please submit your cover letter & resume. We can’t wait to meet you!