At Umpqua Health, we’re more than a healthcare organization—we’re a community-driven Coordinated Care Organization (CCO) dedicated to improving the health and well-being of individuals and families throughout Douglas County, Oregon. We provide integrated, whole-person care through primary care, specialty care, behavioral health services, and care coordination. Our collaborative approach ensures members receive high-quality, personalized care while supporting a stronger, healthier community.

HYBRID, must be able to travel to 3031 NE STEPHENS ST. ROSEBURG, OR 97470

POSITION PURPOSE

The Quality Analyst role requires a strong foundation in data systems, including Tableau, claims processing platforms, and electronic health records (EHR), to support simple to moderately complex data queries and conduct analysis to identify trends and actionable insights. The position also requires a solid understanding of public health principles to appropriately contextualize findings and support meaningful recommendations for quality program improvement. This role is responsible for evaluating program performance and assessing overall effectiveness. The primary function of this position is to analyze data, interpret results, and recommend data-driven improvements to support quality and performance outcomes.

ESSENTIAL JOB RESPONSIBILITIES

• Monitor and evaluate quality metric performance; develop and maintain dashboards and visualizations to support reporting for internal and external stakeholders.
• Analyze, interpret, and present quality data, including outcomes and trends, to internal teams, committees, and community groups.
• Ensure data accuracy and integrity through validation and quality control processes.
• Maintain and update Tableau dashboards in accordance with reporting cadences; communicate key findings to the Quality Department.
• Conduct REALD/SOGI analyses to identify disparities and support targeted improvement strategies.
• Perform evaluations of priority measures in alignment with established workplans and organizational goals.
• Support the development and implementation of standardized evaluation frameworks, methodologies, and documentation practices.
• Lead data analysis and reporting for Performance Improvement Projects (PIPs), including outcome measurement, monitoring, and statewide reporting requirements.
• Develop and maintain Standard Operating Procedures (SOPs) related to quality measurement and reporting to ensure consistency and compliance.
• Analyze performance trends and monitoring measures to assess progress toward targets and identify opportunities for improvement.
• Support National Committee for Quality Assurance (NCQA) activities, including data analysis, reporting, and readiness efforts in collaboration with internal stakeholders.
• Contribute to Quality Assessment & Performance Improvement (QAPI) initiatives by collecting, analyzing, and reporting data to ensure compliance with quality standards and continuous improvement efforts.
• Assist in the annual QAPI evaluation, including updates to program documentation and workplans.
• Conduct ad hoc analyses to support population health initiatives and organizational quality improvement priorities.
• Participate in cross-functional meetings and committees; prepare materials, present data, and document key updates as required

READ FULL JOB DESCRIPTION